Just about every business of significant size seems to want a mobile app. But what if was easy to provide deep integration with the contact centre? Would cross-platform compatibility be a bonus? That's what Interactive Intelligence is promising.
Unified communications provider Interactive Intelligence has appointed Cedomir Smokovic to the new role of technical account manager.
Unified communications provider Interactive Intelligence has acquired Bay Bridge Decision Technologies, a supplier of contact centre forecasting, capacity planning and strategic analysis technology.
Surely this would make Apple a reseller and therefore exposed to all of the rules and conditions that other resellers[…]
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Could I point out with all due respect to James Perkins that NBN Co is an independent statutory organisation and,[…]
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Alternative headline: Four million ignore the NBN. Woeful ARPU sees NBN Co struggling to reach profitability.