Displaying items by tag: Interactive Intelligence

Just about every business of significant size seems to want a mobile app. But what if was easy to provide deep integration with the contact centre? Would cross-platform compatibility be a bonus? That's what Interactive Intelligence is promising.

Published in Enterprise

Unified communications provider Interactive Intelligence has appointed Cedomir Smokovic to the new role of technical account manager.

Published in People Moves

Unified communications provider Interactive Intelligence has acquired Bay Bridge Decision Technologies, a supplier of contact centre forecasting, capacity planning and strategic analysis technology.

Published in Deals

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