Just about every business of significant size seems to want a mobile app. But what if was easy to provide deep integration with the contact centre? Would cross-platform compatibility be a bonus? That's what Interactive Intelligence is promising.
Unified communications provider Interactive Intelligence has appointed Cedomir Smokovic to the new role of technical account manager.
Unified communications provider Interactive Intelligence has acquired Bay Bridge Decision Technologies, a supplier of contact centre forecasting, capacity planning and strategic analysis technology.
The USA only banned Huawei for political reasons and for protecting the telco industry in the USA because they're far[…]
If only, if only, but unfortunately our politicians don't seem to have the necessary to say NO to theses rabid[…]
The difference between Australia and the UK is that the UK did their homework.Up until now the good old USA[…]
Jobs and Growth, as per the Libs catch-phrase can only exist with China as a happy trade partner. The Corona[…]
Exemplary of the sad state of Australian politics