Printer maker HP has hit back at Choice over the consumer advocacy group's announcement that it is investigating whether the company might have breached Australian Consumer Law when it was reported to have issued a firmware update to “block consumers using cheaper third-party ink cartridges”.
Printer maker HP is being investigated by consumer advocacy group Choice over reports the company has breached Australian Consumer Law following reports it issued a firmware update to block consumers using cheaper third-party ink cartridges.
Amidst an overall decline in demand for printer consumables in the Asia Pacific region, revenues for ink cartridges have declined in contrast to the laser toner market where there’s been growth, according to the latest market report from IDC.
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