Olympus Australia has dramatically improved the responsiveness of its IT operations by adopting BMC Remedyforce ITSM system.
IT service management (ITSM) refers to the whole gamut of activities — directed by policies, organised and structured in processes and supporting procedures — that are performed by an organisation to plan, design, deliver, operate and control information technology (IT) services offered to customers.
IT service management teams can now access a single point of view analytics dashboard of all activituies performed by an organization to plan, deliver, operate and control IT services offered to customers.
The USA seems to be having more of its friends suggest to it that using security issues as an excuse[…]
"“We have concerns that NBN Co’s wholesale pricing has resulted in unfair outcomes for those consumers who have no need[…]
Pleased to see that NBN Co is going to co-operate with the ACCC.Do they have a choice?If there is a[…]
Interpretation - The telco sector in Japan is continuing to grow satisfactorily.Or at least that is what I think was[…]
IBM sacked him to avoid paying a retainer. Typical. At least the k8s chief saw the writing on the wall.