Displaying items by tag: ITSM

Wednesday, 20 February 2019 15:08

Soapbox adds intelligence to service desks

Melbourne-based Soapbox.ai is applying AI to improve ITSM and other service desks.

Published in Business Software

Application virtualisation vendor Citrix and IT service management software company ServiceNow have worked together to help organisations make the shift to people-centric computing through the Citrix IT Service Management Connector.

Published in Enterprise Solutions
Wednesday, 01 November 2017 10:53

ServiceDesk Plus goes beyond IT

ManageEngine's ServiceDesk Plus SaaS service desk can now apply IT service management (ITSM) practices to non-IT functions.

Published in Enterprise Solutions

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