Global IT services company DXC Technology has announced the rollout of a cloud technologies guild training and enablement program to certify its workforce in the Australia New Zealand region across multi-cloud platforms including Amazon Web Services (AWS), Google, Microsoft and VMware.
Western Australia-based IT services provider Empired has appointed Daragh Henchy as customer experience (CX) strategist for NSW.
GUEST OPINION BY Todd Gorsuch, CEO, Customer Science: Heightened customer demand and a need for staff to work from home are causing big headaches for contact centres around the country.
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