Healthcare organisations around the globe are under pressure to drive digital transformation to meet increasing patient care demands, according to a new report which also found that digital transformation significantly impacted cloud implementation across various industry verticals, including in the healthcare sector.
Adoption of chatbots by the retail, banking and healthcare sectors will realise businesses cost savings of US$11 billion annually by 2023, up from an estimated US$6 billion in 2018, according to a new report.
Medibank has launched a WeChat channel in a move which it says is designed to better connect with the growing Australian-Chinese population.
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