Displaying items by tag: Girish Mathrubootham

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Thursday, 27 February 2020 15:17

Freshworks acquires AnsweriQ to enhance AI, machine learning capabilities

Customer engagement software company, Freshworks has acquired intelligent automation for customer service vendor AnsweriQ in a move it says will enhances its artificial intelligence and machine learning capabilities in the customer engagement space.

Published in Strategy

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Wednesday, 22 May 2019 10:44

Freshworks acquires Natero, adds 'customer success' platform to portfolio

Cloud-based business software vendor Freshworks has acquired Natero, a customer success management software company.

Published in Strategy

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Thursday, 18 April 2019 06:04

Freshworks launches integration with WhatsApp Business

Customer engagement software vendor Freshworks has integrated its software suite with the WhatsApp Business solution so that it can offer immediate conversational support via this channel.

Published in Business Intelligence

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