Contact centre software vendor Genesys has completed its acquisition of customer experience vendor Interactive Intelligence.
Genesys is using a channel-centric strategy to address the needs of midsize organisations in Australia.
In this increasingly customer-centric world companies turning to omnichannel engagement are reaping huge benefits in both return on investment (ROI) and total economic impact (TEI).
I'm surprised they didn't say if Apple devices were ok to use or not?
Take comfort in that when it takes 2 hours to watch a 90 minute movie on Netflix.
"Choosing your comparisons is like marking your own homework — it's very easy to get top marks."
Yeah just what I want more spyware from our (not) trustworthy Federal Government to put on my 'phone. No chance[…]
Thx Sam - a timely reminder with historical perspective included, and great points that Australia as a tiny player on[…]