Auckland, 10 July 2017 – Companies must align omnichannel design with brand values to deliver memorable customer experiences.
Genesys is hosting a free webinar on 20 July that examines “blended AI” for customer-facing departments including marketing, customer care, and digital commerce.
New research from Telsyte and Genesys reveals that despite significant advances in AI, chatbots and omnichannel contact centres, Aussies still have an overwhelming preference for a real human contact to “sort things out”.
Why anyone would believe the cut and paste print, with an occasional poorly researched article from the MSM print division,[…]
This is so moronic. Anyone with a modicum of knowledge can easily navigate around any fences designed to stop people[…]
Quite an interesting range of views.
The RIAA is about to be schooled in the Streisand Effect.
A nice advatorial.I would suggest strongly though that anyone needing a VPN does some research as there are others which[…]