Global software provider Freshworks has signed an agreement with Queensland Airports Limited to manage the company’s IT services, including security cameras and Wi-Fi connection points, across its airports on the Gold Coast, Townsville, Mt Isa and Longreach.
Customer engagement software company, Freshworks has acquired intelligent automation for customer service vendor AnsweriQ in a move it says will enhances its artificial intelligence and machine learning capabilities in the customer engagement space.
Cloud-based business software vendor Freshworks has acquired Natero, a customer success management software company.
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