CRM vendor Pegasystems has released new digital messaging capabilities within its Pega Customer Service application, providing interoperability with virtually any chat or messaging channel.

Published in CRM

People are taking to Twitter to complain of an outage with all three of Facebook's major properties – Facebook, Instagram and WhatsApp. Messenger also seems to be affected.

Published in Home Tech

Secure messaging applications that offer end-to-end encryption — like Telegram, WhatsApp and Signal — can leak users' confidential information through session hijacking because they depend on the operating system they are running on to protect application state and user information.

Published in Security

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