Displaying items by tag: Exetel

Internet service provider Exetel has been fined $12,600 by the Australian Communications and Media Authority for failing to lodge complaints reports on time.

Underperforming broadband services are still a problem for some consumers, with a newly publish report revealing that 12.4% of consumers continue to experience underperforming services that “rarely come close to reaching their maximum plan speed”.

Eleven telcos have been warned by the communications regulator, the Australian Communications and Media Authority, for failing to tell potential new customers that they do not provide priority assistance services, or failing to name a telco that does.