Displaying items by tag: Employees

GUEST OPINION BY Andrea Goding, General Manager Express Virtual Meetings:   As most people reading this will be acutely aware, the last few months of working from home have seen an exponential growth in the number of people using virtual communication and collaboration tools.

Published in Business Software

GUEST OPINION BY MaxContact: Australia’s contact centres are hard at work developing a new modus operandi that allows them to run efficiently, regardless of whether agents are at home or in the office, writes Daniel Harding, Director – Australia Operations, MaxContact

Social media company Twitter says it believes miscreants, who were behind a recent scam that attacked several well-known accounts, had targeted its employees through a social engineering scheme and manipulated them into carrying out certain actions and leaking confidential information.

Published in Apps

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