iTWire - Displaying items by tag: Customer experience management

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Monday, 02 September 2019 10:45

Optus launches program to improve services outcomes, enhance customer experience

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Optus has unveiled CX Academy and a program for its employees designed to improve customer experience and services outcomes.

Published in Telecoms & NBN

Thursday, 14 February 2019 00:44

Talend partners with Australia’s PointsBet to deliver for punters

Global cloud data integration solutions provider Talend has partnered with Australian online bookmaker PointsBet to deliver what it claims is a “differentiated mobile betting experience” to just under 100,000 customers worldwide and support its international expansion.

Published in Deals

Tuesday, 27 November 2018 23:06

Qualtrics flying high with Thai Airways deal

Experience management platform provider Qualtrics has been selected by Thailand’s national air carrier, Thai Airways, to deliver the airline’s unified customer experience management program.

Published in Deals

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VENDOR NEWS & EVENTS

Roots’ RZTO cooling technology increases cannabis yield in high-tech greenhouse by up to 118%
Roots Sustainable Agricultural Technologies Limited (ASX: ROO) has increased the…
Eaton unveils new DC power portfolio to meet 5G power demands
New global range showcased at Data Centre World 2019 in…
88 Energy on Target for North Alaska Drill Campaign
88 Energy Limited (ASX: 88E) provides the following update related…
Elixir Energy commences its 2019 drilling campaign
Elixir Energy Limited (ASX: EXR) announces the commencement of its…
Kemp marks 100,000+ load balancer deployments with 2-for-1 offer
Kemp stakes claim as world’s most-popular virtual load balancer -…
New interview techniques set to level the playing field
Paxus: While traditional job interviews are still widely practiced, many…
The king is dead, long live the king
Time’s up for ISDN and traditional telephony, while cloud hosted…
Claroty on a mission to protect from cyber-attacks
Interview with Eddie Stefanescu, Regional VP Business – APJ, Claroty
The top non-monetary benefits employees want
Commission structures and high salaries are enticing benefits employers can…
Give Customers What They Want
The Perception Gap Between Retailers, Sales Assistants and Shoppers The…
Express Virtual Meetings, ADDCOM partner to deliver video conferencing equipment for SMBs
Enterprise cloud-based video conferencing and managed conferencing solutions provider Express…
The State of the Retail Industry: Evolving Fulfillment Options and Retailers Future plans
In today’s on-demand economy consumers have the luxury of shopping…
Enterprise search, SIEM to unstructured data in focus at Elastic sold-out event
Elastic, the search and data analysis company behind the Elastic…
INVITATION: Celebrate 30 years of the Internet in Australia with a special Gala Dinner on October 31 in Sydney
On 31 October, over 400 industry leaders, pioneers, technologists, entrepreneurs,…
Web app delivery controller - Kemp Application Experience
As more applications become web-enabled and require effective load-balancing, load…
Canberra Breakfast, 19 Sept | Join The Best: Run Your SAP Solutions on SUSE
2025 IS THE DATE...THE CLOCK IS TICKING!
How PR Deadlines scores infotech headlines
By David Frost, CEO, PR Deadlines SPONSORED NEWS. As an…
The role ethical hacking plays in cyber security
In the 21st century world of business, cyber security is…
Why Remo Hard Drive Recovery is the best option to recover Data?
Have you ever lost a whole partition on your hard…
Supply Chain Professionals: Win a Ryze Tello Drone & Combo Pack from Zebra Technologies
Intelligent Fulfilment is the Future of Customer Experience The rise…

REVIEWS

Review: Aspera Mobile Jazz 2
This budget mobile hits a spot, even though 'premium' buyers…
MSI Raider GE65 9SE Laptop Review
We’ve been impressed by MSI’s all-rounder notebooks for a couple…
Book review: We the People by Peter S. Temes and Florin Rotar
Big Data can tease out all manner of analyses and…
Review: OPPO AX5s shows that good things need not cost the earth
There are two very good reasons why the OPPO AX5s…
VideoProc – The Fastest 4K Video Editing Tool with GPU Hardware Acceleration
VideoProc: a very fast way to edit and convert video…
DearMob: An easy way to backup and manage your iPhone, iPad and iPod touch without iTunes on PC or Mac
iTunes isn't your only option to make backups of your…
REVIEW: Make your Google Home speaker portable with a beaut JOT or LOFT battery base from Ninety7
Smart speakers are fantastic devices, where you speak to get…
Review: Ballistix Elite 3600 memory module
The Ballistix Elite 3600 memory is blazing fast. Any gamer…
Review: Brother Color Label Printer VC-500W
The latest addition to Brother's family of label printers brings…
Hands on with MSI’s new gaming laptops
Computex gave us the opportunity to get hands on with…
Review – Stellar Data Recovery Premium
No matter how careful we are, there will undoubtedly be…
Review: Varidesk ProPlus 36
Working on your feet in an office is becoming "a…
MUST-SEE keynote: Huawei's new P30 Pro, arguably the best Android smartphone with world's best cameras
Come mid-April 2019, when Huawei's P30 and P30 Pro smartphones…
Review – Tenda TEF1109P-8-102W desktop PoE switch
Tenda’s brand new desktop switch TEF1109P-8-102W brings nine ports, eight…
Review – Tenda TEF1105P-4-63W desktop PoE switch
Tenda’s newest desktop PoE switch TEF1105P-4-63W brings four Power over…
Review – Tenda PH3 AV1000 Gigabit Powerline Adapter Kit
Global networking brand Tenda has released a new product designed…
Review: Brother MFC-J1300DW
Epson and then Canon stirred up the inkjet market by…
Review – Tenda Nova MW3 and MW6 home mesh Wi-Fi systems
Wi-Fi is awesome, except when it’s not. Plugging dead spots…
Review: Epson FF-680W photo scanner
Epson's FF-680W scanner is a convenient way of digitising a…
Book review: Humanity Works by Alexandra Levit
As the workplace evolves, how will leaders and managers develop…

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