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Displaying items by tag: Customer experience management

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Thursday, 21 November 2019 10:27

Qualtrics appoints Archibald as country manager for Australia, NZ

Customer experience management provider Qualtrics has appointed former Salesforce and American Express senior manager Brigid Archibald as country manager for Australia and New Zealand.

Published in People Moves

Monday, 02 September 2019 10:45

Optus launches program to improve services outcomes, enhance customer experience

Optus has unveiled CX Academy and a program for its employees designed to improve customer experience and services outcomes.

Published in Telecoms & NBN

Thursday, 14 February 2019 00:44

Talend partners with Australia’s PointsBet to deliver for punters

Global cloud data integration solutions provider Talend has partnered with Australian online bookmaker PointsBet to deliver what it claims is a “differentiated mobile betting experience” to just under 100,000 customers worldwide and support its international expansion.

Published in Deals

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