Displaying items by tag: Customer experience management

Customer experience management provider Qualtrics has appointed former Salesforce and American Express senior manager Brigid Archibald as country manager for Australia and New Zealand.

Published in People Moves

Optus has unveiled CX Academy and a program for its employees designed to improve customer experience and services outcomes.

Published in Telecoms & NBN

Global cloud data integration solutions provider Talend has partnered with Australian online bookmaker PointsBet to deliver what it claims is a “differentiated mobile betting experience” to just under 100,000 customers worldwide and support its international expansion.

Published in Deals

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