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Displaying items by tag: Customer complaints
Thursday, 04 February 2021 00:08
Comms Alliance says telco industry welcomes 11.2% drop in customer complaints
Australia's Communications Alliance has "welcomed the announcement by the Telecommunications Industry Ombudsman (TIO) that complaints dropped by 11.2% in the most recent quarter."
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Telecoms & NBN
Tagged under
Sunday, 22 April 2018 22:29
More effort needed to address telco customer dissatisfaction: CA
The telecommunications industry is still struggling with the disruptions caused by the rollout of the NBN and the transformation of communications delivery platforms, according to one key industry group.
Published in
Telecoms & NBN
Tagged under
Wednesday, 29 April 2015 01:38
Fall in telco customer complaints, service satisfaction levels ‘mixed’
Customers are a mixed bag when it comes to their varying levels of satisfaction with their telecommunications providers over the past two years. Nevertheless, telco customer complaints to the industry ombudsman are at an eight-year low.
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Telecoms & NBN
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Comments
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I have unlimited 100/40 with tpg for $89 a month (about the same as or less than ADSL with TPG[…]
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She didn't walk away empty handed, she got a partial win which meant she got 50% of the prize value