Displaying items by tag: Customer Experience

Tuesday, 18 February 2020 13:20

Rheem starts deployment of Nintex Promapp

Solar, gas and electric hot water systems company Rheem Australia has commenced deployment of Nintex Promapp - the visual process mapping and management capability of Nintex - to improve Rheem’s customer experience and overall customer satisfaction.

Published in Deals
Tuesday, 03 December 2019 07:01

The Coffee Club boosts NPS with help from InMoment

Cafe chain The Coffee Club has seen a 20-point increase in NPS (net promoter score) following its adoption of software from experience intelligent specialist InMoment.

Published in Enterprise Solutions

Brands and customers aren't on the same page as far as customer experience is concerned, according to a new report.

Published in Business Software

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