Cafe chain The Coffee Club has seen a 20-point increase in NPS (net promoter score) following its adoption of software from experience intelligent specialist InMoment.
Brands and customers aren't on the same page as far as customer experience is concerned, according to a new report.
Australian home builders, MJH Group, turned to Microsoft Dynamics CRM and Oracle ERP to consolidate its thirty-year volume of data across its brands, finding big dividends in delighting its customers as they embark on some of the biggest financial purchases of their lives.
What an incredibly stupid person Dutton is. This is like trying to hold paper manufacturers responsible for what is printed[…]
Morally bankrupt of Dutton to use the innocent as a prop to justify fascism.
How are those children in detention going Dutts?Being called morally bankrupt by Dutton is high praise indeed.I yearn to be[…]
So the same government and their cheerleading mainstream media proclaiming to emphasise cybersecurity as a major issue all Australian citizens[…]
What a great outpouring of sympathy for exploited children from the being he who banished child refugees to off shore[…]