Cafe chain The Coffee Club has seen a 20-point increase in NPS (net promoter score) following its adoption of software from experience intelligent specialist InMoment.
Brands and customers aren't on the same page as far as customer experience is concerned, according to a new report.
Australian home builders, MJH Group, turned to Microsoft Dynamics CRM and Oracle ERP to consolidate its thirty-year volume of data across its brands, finding big dividends in delighting its customers as they embark on some of the biggest financial purchases of their lives.
Commenting on the Oxford Economics report, Jeremy Mitchell, Director of Corporate Affairs at Huawei says the decision to ban Huawei[…]
Big whoop. They made the first telephone call in 1879. LOL. Stupid fascist scammers don't fool anyone with their high[…]
One look at the front page of the Oxford Economics report emblazoned with a Huawei Logo should be an indicator[…]
It would be nice if they also included party political influence on news and the refusal of FOI requests by[…]
I'm glad we're avoiding Huawei. Huawei is too close to the PLA & CCP. CCP are pigs & dogs. They[…]