And that rethinking starts within the C-suite
GUEST OPINION by Tony Bailey Chief executive officer AccessHQ, a Dialog company: Why, in the time of technology rock stars, like Elon Musk, Jeff Bezos and Mike Cannon-Brookes, is it still Groundhog Day for enterprise IT projects?
A survey of 2250 businesses in five countries, including Australia, claims to have found pervasive evidence of email fraud — defined as business email compromise — that is disruptive and catching businesses off-guard.
The Australian contact centre market, comprising software, services, call management and hardware, is now worth more than $500 million, according to a new global analyst report.
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