Australian shipments of hardcopy peripherals fell 8.8% year-on-year in the first quarter of 2018 to 446,000 units, according to the latest report on the market from global analyst firm IDC.
While HP has been a significant player in the consumer and business printer markets for many years, it has largely left the copier and mopier (multifunction copier) markets to traditional office equipment suppliers such as Canon and Fuji Xerox. But that's about to change.
Upstream Print Solutions, a subsidiary of Fuji Xerox Australia, has deployed software-as-a-service from cloud services provider ServiceNow to transform its delivery of IT services to employees and external customers.
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