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Displaying items by tag: Contact centres

Carsguide.com.au - a website for the sale of new and used cars - has implemented IPscape's cloud based contact centre services to improve the handling of phone calls enquiring about cars advertised on the site.

Published in Cloud Computing
Thursday, 22 March 2012 03:18

ShoreTel, Telstra seal partnership agreement

Global provider of unified communications systems, ShoreTel,  has entered into a partnership with Telstra to join the company's Business Systems program and to jointly market and support ShoreTel's IP telephony, unified communications (UC), contact centre and mobility solutions in Australia.

Published in Deals
Monday, 27 February 2012 20:47

Lake boosts business development team

Contact centre solutions specialist, Lake, has appointed a head of its newly established business development team with industry veteran, David Wyndham, to take up the role, based in the company's Sydney office.

Published in People Moves

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