Carsguide.com.au - a website for the sale of new and used cars - has implemented IPscape's cloud based contact centre services to improve the handling of phone calls enquiring about cars advertised on the site.
Global provider of unified communications systems, ShoreTel, has entered into a partnership with Telstra to join the company's Business Systems program and to jointly market and support ShoreTel's IP telephony, unified communications (UC), contact centre and mobility solutions in Australia.
Contact centre solutions specialist, Lake, has appointed a head of its newly established business development team with industry veteran, David Wyndham, to take up the role, based in the company's Sydney office.
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Would happily pay for 250mbit but sadly speed limited on the 850mtrs of copper to 50mbit max.