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Displaying items by tag: Contact centres

Cloud contact centre provider NewVoiceMedia has appointed Glenn Aspden as its technical sales director for the Asia Pacific region.

Published in People Moves

Interactive Intelligence has appointed Malcolm Angell as Australia/New Zealand contact centre solutions consultant.

Published in People Moves
Friday, 16 November 2012 17:11

Telstra offers Genesys from the cloud

Telstra has launched a hosted contact centre service using technology from market leader Genesys. Meanwhile, its international arm is offering -outside Australia a cloud-based contact centre service using technology from Australian company IPscape in which Telstra is an investor.

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