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Displaying items by tag: Contact centres

Unified communications and IT services provider Interactive Intelligence has appointed Oper8 as one of its new channel partners in Queensland.

Published in Market

Optus has signed a five-year deal Westpac to provide domestic mobile network and managed services and, for the first time, delivering the bank’s international services and contact centre transformation.

Published in Telecoms & NBN

More industry sectors are turning to outsourcing by using outsource agents working from home, according to a new global report which says the number of home-based outsourced agents will soon exceed 100,000 globally.

Published in Outsourcing

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