Displaying items by tag: Contact centres

Bluewolf’s new global head of mobile Patrick Bulacz is driving the company’s mobile business from his home base in Australia, and not from Bluewolf’s US headquarters. The availability of local Aussie talent is one of the major reasons for Bluewolf to leave Bulacz here in Australia to run its mobile business worldwide.

Published in Not For Profit

Contact centre and unified communications vendor Interactive Intelligence plans to bring its PureCloud service to Australia in January 2015.

Published in Cloud

Cost discounts of up to 30% are making New Zealand an increasingly attractive nearshore alternative for Australian enterprises looking to source contact centre services.

Published in Outsourcing

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