Displaying items by tag: Contact centres

Wednesday, 10 December 2014 13:50

Telstra boosts cloud services with stake in Panviva

Telstra has invested in Melbourne-based business process guidance software solutions company Panviva in a move designed to expand its cloud service offerings.

Published in Cloud

Australian BPO services and offshore contact centre operator Acquire has moved to diversify and expand its range of business processing services with the finalisation today of the acquisition of Philippine-based BPO Shore Solutions.

Published in Outsourcing

Hosted and cloud-based Unified Communications solutions are slowly but surely replacing on-premise UC deployments as organisations reportedly improve their understanding of the benefits of a hosted UC model.

Published in Market

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments