New research from Telsyte and Genesys reveals that despite significant advances in AI, chatbots and omnichannel contact centres, Aussies still have an overwhelming preference for a real human contact to “sort things out”.
Hosted voice and data communications services provider MyNetFone has launched a new solution designed to help government agencies and utilities intelligently manage and disperse unpredictable surges in telephone call traffic.
Optus will be the official support network for the 2018 Commonwealth Games on the Gold Coast, to provide communications infrastructure and managed services for the event.
The Government were consistently told that their MTM solution was not fit for purpose and the solution was fibre.They chose[…]
I have an ABN somewhere, does that mean I can get fibre?
This is an unbearably good headline :-)
Great Stuff Sam - I wish this could go out to a larger audience.
5G will save us, and the NBN will have to be redone anyway.