Displaying items by tag: Contact centres

Contact centre solutions company Genesys has appointed former Oracle senior executive David Janssen as vice-president of professional services for Asia Pacific and Japan.

Published in People Moves
Thursday, 08 February 2018 12:33

NZ’s Spark expands services for its TaaS portfolio

New Zealand’s largest telco Spark has added contact centre, unified communication, cloud security access brokerage and site connectivity to its Telecommunications as a Service (TaaS) portfolio.

Global business communications company Avaya has acquired contact centre-as-a-service provider, Spoken Communications, in a cash transaction which includes over 170 patents and patent applications.

Published in Strategy

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