Displaying items by tag: Contact centres

Superannuation provider Sunsuper claims it has reduced customer response times from two or three business days to a few hours by using software from contact centre solutions provider Genesys.

Published in Enterprise Solutions

Optus Business has broadened its offerings for its GO ICT solutions to include contact centre, security and storage solutions, as well as enhancing its existing connectivity, collaboration and cloud solutions.

Vodafone New Zealand has been awarded new security certificates for its Telecommunications-as-a-Service offerings to government.

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