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Displaying items by tag: Contact centres
Tuesday, 10 December 2019 19:02
APAC business process outsourcing market set to reach US$120.4 billion in 2023
The increasing number of contact centres in the Asia Pacific is set to turn the region into the second largest Business Process Outsourcing (BPO) market globally, behind North America, according to a new report.
Published in
Market
Wednesday, 05 June 2019 12:52
Michelle Marlan joins 8x8 to oversee channel partner growth
Contact centre solutions provider 8x8 has appointed Michelle Marlan as senior manager – channel & alliances for Australia and New Zealand.
Published in
People Moves
Monday, 01 April 2019 10:59
QPC secures Mitsubishi Australia deal
Contact centre services and solutions company QPC has secured a contract to streamline Mitsubishi Motors Australia’s customer services’ platform.
Published in
Deals
WEBINARS ONLINE & DEMAND
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NEW TIME WEBINAR 3PM TODAY 25/9/20 Malcolm Turnbull and Peter Coroneos talk geopolitics, the Internet and democracy: how does this all play out?
Do the ancient principles of conflict between nations tell us… -
NEW TIME WEBINAR 3PM TODAY 25/9/20 Malcolm Turnbull and Peter Coroneos talk geopolitics, the Internet and democracy: how does this all play out?
Revisiting the pandemic as a test of national resilience. What…
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WEBINAR INVITE 15 & 16 Sept
GUEST EVENTS: Rapid application development platform vendors OutSystems have announced… -
ZEBRA WEBINAR PANEL DISCUSSION: Tuesday, 15 September, 2020 12:00PM. Empowering Distribution centres– Keeping the lights on through ongoing disruption
While there is no one-size-fits-all approach to sustaining demand during… -
WEBINAR INVITE 15 & 16 Sept
GUEST EVENTS: Rapid application development platform vendors OutSystems have announced…
GUEST ARTICLES
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NEW TIME WEBINAR 3PM TODAY 25/9/20 Malcolm Turnbull and Peter Coroneos talk geopolitics, the Internet and democracy: how does this all play out?
Do the ancient principles of conflict between nations tell us…
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New OT cyber security specialist to protect Australian business interests
SECURITY SOLUTION ANNOUNCEMENT: The founder of a new Australian-based OT… -
NEW TIME WEBINAR 3PM TODAY 25/9/20 Malcolm Turnbull and Peter Coroneos talk geopolitics, the Internet and democracy: how does this all play out?
Revisiting the pandemic as a test of national resilience. What…
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SolarWinds Service Desk can transform your IT Dept from chaos to calm
Out of all the factors that make an IT team… -
Overcoming the challenge of the rising data tide
Effective data management systems are key GUEST OPINION by Kathryn… -
CommsChoice SD-WAN helps Aspire Technologies deliver superior network experience and 100% uptime
GUEST RESEARCH Sydney, 14 September 2020: CommsChoice (ASX: CCG) said… -
Review - Tenda MW5c AC1200 whole home mesh Wi-Fi system
REVIEW PROMOTION Wi-Fi is wonderful for connecting phones, tablets, laptops,… -
Review - Tenda 4G09 AC1200 dual-band Wi-Fi 4G+ LTE router
REVIEW PROMOTION You can't always cable in the Internet wherever…
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WEBINAR INVITE 15 & 16 Sept
GUEST EVENTS: Rapid application development platform vendors OutSystems have announced…
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Newly discovered vulnerabilities putting OT networks at risk
GUEST RESEARCH by Claroty: Six critical vulnerabilities have been uncovered…
VENDOR NEWS
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Just one click – that’s all it takes to let in cyber crime
VENDOR NEWS by Greg Wyman, Bufferzone Security: Organisations can train… -
Debunking Five Common Myths about Cloud-Based Telecom
By Darach Beirne, Vice President of Customer Success at Flowroute,… -
Elon Musk looking to use 1/3 manganese in EV batteries … which is great news for EMN
PROMOTIONAL NEWS Elon Musk is pushing the vehicle manufacture industry… -
New OT cyber security specialist to protect Australian business interests
SECURITY SOLUTION ANNOUNCEMENT: The founder of a new Australian-based OT… -
Enabling Remote Work - VPN Plus Licenses Free Until September 30, 2021
VENDOR NEWS: In response to the ongoing COVID-19 pandemic, many businesses… -
Radware survey reveals remote work blind spots
SYDNEY, Sept 16 —The vast majority (83%) of C-level executives… -
Netlinkz Remains on Track for $15 million Revenue by Year End
PROMOTIONAL NEWS VIN, for most people it is either the… -
Supporting the real value of analytics
VENDOR NEWS: If we’re to rethink data’s potential, we must… -
How To Get a Smart TV VPN?
PROMOTIONAL NEWS Threats to your data security are everywhere. With… -
How we learned (the hard way) to de-pollute our data lakes
Our analytics ambitions may have taken a temporary hit, but…
Guest Opinion
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SolarWinds Service Desk can transform your IT Dept from chaos to calm
Out of all the factors that make an IT team…
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Overcoming the challenge of the rising data tide
Effective data management systems are key GUEST OPINION by Kathryn…
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Why a government agency needs enterprise search in the modern world
GUEST OPINION by Jamie Atherton, Country Manager ANZ, Hyland: Data… -
How secure connectivity can be a winner for Aussie landlords in the coronavirus era
The COVID-19 pandemic has created a buyers’ market for accommodation… -
4 ways to achieve effective ‘cyber hygiene’ in a work-from-home world
GUEST OPINION by Simon Howe, Vice President Sales – APAC,…
Guest Interviews
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Lockdown caused cyber crime spike, says Radware
The lockdown in response to the COVID-19 pandemic has been… -
Hyland Australia plans push into government
Content services vendor Hyland is planning a major push into… -
Changing lives is a rewarding way to tackle skills shortages, says Iress CEO
GUEST OPINION There are currently more than 70 million displaced…
Guest Reviews
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Review - Tenda MW5c AC1200 whole home mesh Wi-Fi system
REVIEW PROMOTION Wi-Fi is wonderful for connecting phones, tablets, laptops,…
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Review - Tenda 4G09 AC1200 dual-band Wi-Fi 4G+ LTE router
REVIEW PROMOTION You can't always cable in the Internet wherever…
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Review - CAT Video Repair Software
REVIEW PROMOTION No matter how careful we are, and no… -
SolarWinds AppOptics Brings Application and Infrastructure Performance to Light
It's imperative in today's complex interconnected world of software and…
Guest Research
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Australian frontline healthcare organisations helped by Workday to battle COVID-19 pandemic
COMMISSIONED RESEARCH The devastation caused by the COVID-19 pandemic has… -
Vertel reveals the top 10 technologies that will impact workplaces between 2020 and 2025
GUEST RESEARCH: SD-WAN set to be a pillar technology in… -
Remotely Exploitable ICS Vulnerabilities on Rise, as Reliance on Remote Access to Industrial Networks Increases During COVID-19
GUEST RESEARCH: New report from Claroty researchers finds latest ICS… -
New Research from Rapid7 Finds Australia 14th Most Exposed to Cyber Risks
GUEST RESEARCH: While there has been an average 13% decrease… -
DDLS survey reveals a lack of commitment from Australian organisations to cybersecurity training
Research reveals trends and opportunities in the ICT training and…
Guest Research & Case Studies
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New OT cyber security specialist to protect Australian business interests
SECURITY SOLUTION ANNOUNCEMENT: The founder of a new Australian-based OT…
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CommsChoice SD-WAN helps Aspire Technologies deliver superior network experience and 100% uptime
GUEST RESEARCH Sydney, 14 September 2020: CommsChoice (ASX: CCG) said…
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Newly discovered vulnerabilities putting OT networks at risk
GUEST RESEARCH by Claroty: Six critical vulnerabilities have been uncovered…
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Australian office workers lack confidence employers have a post-pandemic plan
Electronic signature platform, DocuSign, today launched its newest research, identifying…
Channel News
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Gigamon, Nokia claim ‘breakthrough’ network visibility, customer experience solution delivery
Network monitoring provider Gigamon has partnered with Nokia to deliver… -
BrainStorm IT, Syspro ink deal for Australian market
Melbourne headquartered enterprise software development company BrainStorm IT has signed… -
Amazon to sell Spacetalk in the UK in deal with MGM Wireless
Ecommerce giant Amazon is signed up to sell MGM Wireless’… -
RingCentral signs master agent Australian distribution deal with Westcon-Comstor
Enterprise cloud communications provider RingCentral Australia has announced a master… -
Avaya, Tradewinds Brokerage ink master agent agreement
Unified communications vendor Avaya and Tradewinds Brokerage have signed a…
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MaxContact partners with CommsChannel in Australian market
UK-based cloud contact centre provider MaxContact has expanded its Australian… -
Melbourne’s Royal Children’s Hospital selects Spectralink for communications
The Royal Children’s Hospital Melbourne (RCH) has selected purpose-built, enterprise-grade… -
Dialog receives monday.com Preferred Partner Accreditation in Australia, New Zealand
STRATEGIC ALLIANCE ANNOUNCEMENT 30 July 2020: Dialog Information Technology, Australia's… -
Dicker Data appointed Australian market distributor for Cohesity
ASX-listed IT hardware, software and cloud distributor, Dicker Data has… -
NEW APAC PARTNERSHIP FOR RUNECAST & ANATAS
STRATEGIC ALLIANCE ANNOUNCEMENT: ANATAS, an FTS Group company and award-winning…
Comments
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Re: iTWire - Coalition's MTM was a colossal mistake, says NBN Co's first CEO Quigley
LOL. Read some history pal.
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Re: iTWire - Coalition's MTM was a colossal mistake, says NBN Co's first CEO Quigley
Quigley is 100% correct. The spin by Fletcher that it's only being done now in response to greater demand is[…]
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Re: iTWire - Yes! Vodafone FIRST to increase speed caps for mobile phone plans after full speed allocation used
So tell me how i can download "Infinite Data - At Speeds of up to 10Mbps".Sounds like something Malcolm Turnbull[…]
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Re: iTWire - Coalition's MTM was a colossal mistake, says NBN Co's first CEO Quigley
Liar liar pants on fire!!!!!!None of your assertions are truthful!
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Re: iTWire - Coalition's MTM was a colossal mistake, says NBN Co's first CEO Quigley
Quigley was correct, the LNP has wasted a great deal of taxpayer funds. See my previous response to the initial[…]
