×

Warning

JUser: :_load: Unable to load user with ID: 66
JUser: :_load: Unable to load user with ID: 63

Displaying items by tag: Contact centres

Tuesday, 05 May 2009 09:45

GlobalConnect inks reseller agreement

Contact centre integrator, GlobalConnect Australia, has signed a reseller agreement with workforce optimisation solutions vendor, Verint Witness Actionable Solutions.

Published in Strategy
Wednesday, 25 February 2009 03:24

Di Data's contact centre survey goes online

Dimension Data, has opened participation for its 11th annual benchmarking survey of contact centres around the globe for the first time putting the questionnaire, and subsequent results, online.
Published in Market
The current economic downturn is expected to dampen demand in the Asia Pacific contact centre outsourcing market, with less new business and tightening budgets from existing customers in 2009, but it’s by no means all gloomy according to a report by consultants, Frost & Sullivan.
Published in Market

WEBINARS ONLINE & ON-DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News

Comments