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Displaying items by tag: Contact centres
Tuesday, 05 May 2009 09:45
GlobalConnect inks reseller agreement
Contact centre integrator, GlobalConnect Australia, has signed a reseller agreement with workforce optimisation solutions vendor, Verint Witness Actionable Solutions.
Published in
Strategy
Wednesday, 25 February 2009 03:24
Di Data's contact centre survey goes online
Dimension Data, has opened participation for its 11th annual benchmarking survey of contact centres around the globe for the first time putting the questionnaire, and subsequent results, online.
Published in
Market
Monday, 23 February 2009 05:15
Tough times for contact centre outsourcing, but new sectors,markets offer expansion opportunities
The current economic downturn is expected to dampen demand in the Asia Pacific contact centre outsourcing market, with less new business and tightening budgets from existing customers in 2009, but it’s by no means all gloomy according to a report by consultants, Frost & Sullivan.
Published in
Market
WEBINARS ONLINE & ON-DEMAND
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FREE WEBINAR: Hyland to host a free webinar on October 29th, explains the importance of Enterprise Search for government agencies.
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Cloud Transformation Online A/NZ: a must-attend for senior cloud execs
ONLINE EVENT INVITATION "Cloud Transformation Online" for senior cloud executives.… -
OutSystems to co-host webinar with IDC, focusing on agility and the necessity of faster, omni-channel user experiences
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WEBINAR 15 OCTOBER: Digital Accessibility with Greg Barnett from AccessHQ - VIDEO INTERVIEW
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Beyond the password: why MFA is vital for IT security
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Quick, easy and on-demand access to information across multiple platforms – Introduction to Enterprise Search
GUEST OPINION by Hyland: Hyland to host a free webinar… -
FREE WEBINAR: Hyland to host a free webinar on October 29th, explains the importance of Enterprise Search for government agencies.
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VENDOR NEWS
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On The back Of A NASDAQ Listing, Could MYQ Play A Bigger Role In Digital Health?
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Beyond the password: why MFA is vital for IT security
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Unlocking the virtuous cycle of data investment and innovation
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Using fake data to protect against cyberattacks
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6 Ways to Receive Payments Online
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Guest Research
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Australian frontline healthcare organisations helped by Workday to battle COVID-19 pandemic
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Micro Focus Reveals Findings From Digital Transformation In Government Study
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Channel News
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MSP Connect growth accelerates, says Sophos
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MaxContact partners with CommsChannel in Australian market
UK-based cloud contact centre provider MaxContact has expanded its Australian… -
Melbourne’s Royal Children’s Hospital selects Spectralink for communications
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Comments
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Re: iTWire - Fletcher makes an announcement about a two-day-old announcement
Fletcher is continuing to reinforce his reputation of being an irrelevant twit who should be prosecuted for thieving oxygen.
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Re: iTWire - TPG Telecom's must-read CEO keynote: more 5G now on, 85% of top 6 cities covered by end 2021 and plenty more
i'm sure the merger may be ok... but you still have the lack of 5G issue.
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Re: iTWire - Fletcher makes an announcement about a two-day-old announcement
Maybe he wants to make it out that it is 200,000 premises now.Watch this space, it may be 300,000 soon,[…]
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Re: iTWire - Aussie Broadband: Metro Melbourne fibre network goes live
and I am on ADSL2+ shaped (13Mb/s), not fair.Why am I shaped, who knows, I am writing to the Ombudsman[…]
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Re: iTWire - Torvalds says no need to name successor as that will happen on its own
Sounds good to me. Hope Biden does not win, he’s a disaster. Trump’s no angel but Biden is hopeless, can’t[…]
