Displaying items by tag: Contact centre

Australian cloud contact centre technology provider, IPscape, has been recognised for its rapid business growth in the 2010 BRW Fast Starters list, the latest milestone in a booming 2010 for IPscape.

World's leading hospitality technology provider brings Noble a premier account for the Asia Pacific market

Call centres morphed into contact centres as additional communication channels were taken onboard. Is it now time for them to be transformed into connection centres?

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