Displaying items by tag: Contact centre

Tuesday, 16 November 2010 05:21

eTellicom launches IMX with presence in Australia

With Unified Communications becoming a necessity in today business, eTellicom with the IMX adds a powerhouse competitor to the market.

An agreement between Buzzient and Interactive Intelligence has led to the integration of social media analysis tools with the latter's telephony and contact centre software.

Thursday, 10 June 2010 02:42

Zeacom Appoints Queensland Channel Manager

Unified Communications vendor Zeacom adds to channel management team.

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