Displaying items by tag: Contact centre

Cloud contact centre and customer service solutions provider LiveOps has opened a new data centre in Sydney which it says will services the company’s growing Australian and New Zealand customer base and partner network.

Published in Strategy

Just about every business of significant size seems to want a mobile app. But what if was easy to provide deep integration with the contact centre? Would cross-platform compatibility be a bonus? That's what Interactive Intelligence is promising.

Published in Enterprise

3D Networks (Australia), a part of the Planet One group of companies, was last week presented with the Avaya Aura Contact Centre APAC Partner of the Year award, in recognition of its implementations in Australia.

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