NBN Co has contracted Australian telecommunications service provider, Service Stream (ASX: SSM), to operate its public contact centre in Melbourne's CBD.
Cyara Signs Nuance Network Speech Value Added Reseller Agreement for Australia and New Zealand; Agreement Aimed at Increasing Success of Speech and Voice Biometrics Deployments through Cyara's Innovative Approach to Application Simulation, Testing and Monitoring.
IPscape, Australia's true cloud-based contact centre technology provider, has received an $825,000 grant in the latest round of Commercialisation Australia funding.
This is an unbearably good headline :-)
Great Stuff Sam - I wish this could go out to a larger audience.
5G will save us, and the NBN will have to be redone anyway.
As always, a great article Sam.
I will never forgive him.