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Displaying items by tag: Contact centre

Thursday, 28 April 2011 17:08

Service Stream to run NBN Co contact centre

NBN Co has contracted Australian telecommunications service provider, Service Stream (ASX: SSM), to operate its public contact centre in Melbourne's CBD.

Published in Virtualisation

Cyara Signs Nuance Network Speech Value Added Reseller Agreement for Australia and New Zealand; Agreement Aimed at Increasing Success of Speech and Voice Biometrics Deployments through Cyara's Innovative Approach to Application Simulation, Testing and Monitoring.

IPscape, Australia's true cloud-based contact centre technology provider, has received an $825,000 grant in the latest round of Commercialisation Australia funding.

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