Displaying items by tag: Contact centre

Global fashion brand Lacoste has selected an Enterprise Order Management solution from Supply Chain provider Manhattan Associates for its omni-channel retail operations and to facilitate continued worldwide growth.

Published in Deals

Cloud contact centre and customer service solutions provider LiveOps has opened a new data centre in Sydney which it says will services the company’s growing Australian and New Zealand customer base and partner network.

Published in Strategy

Just about every business of significant size seems to want a mobile app. But what if was easy to provide deep integration with the contact centre? Would cross-platform compatibility be a bonus? That's what Interactive Intelligence is promising.

Published in Enterprise

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