Displaying items by tag: Contact centre

GUEST OPINION by Daniel Harding, Director – Australia Operations, MaxContactAn omni-channel contact centre can help your business service its customers more effectively but rolling one out is not without its pitfalls.

Published in Guest Opinion

UK-based cloud contact centre provider MaxContact has expanded its Australian channel partner program with the appointment of Melbourne-headquartered cloud, voice and data services wholesaler CommsChannel as a managed services partner.

Published in Resellers
Wednesday, 11 March 2020 09:24

NBN Co warns against scams

NBN Co has warned that scammers are increasing their efforts to use the NBN brand to steal people’s personal or financial details, with over 180,000 people contacting the builder of the National Broadband Network to report a scam over the six months to December 2019.

Published in Security

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