GUEST OPINION by Daniel Harding, Director – Australia Operations, MaxContact: An omni-channel contact centre can help your business service its customers more effectively but rolling one out is not without its pitfalls.
UK-based cloud contact centre provider MaxContact has expanded its Australian channel partner program with the appointment of Melbourne-headquartered cloud, voice and data services wholesaler CommsChannel as a managed services partner.
NBN Co has warned that scammers are increasing their efforts to use the NBN brand to steal people’s personal or financial details, with over 180,000 people contacting the builder of the National Broadband Network to report a scam over the six months to December 2019.
Same issue, happened months ago and just came across this article, played earlier in the day without any issues, try[…]
Sly bit of climate change denialism in a poorly written tech article...
What a fantastic & innovative product. Congrats to the Zetifi Team.
Haven't heard a peep out of you since my last comment my well-informed friend. What's happened?
Thanks for this article Peter - makes me appreciate the independence of iTWire and your integrity.Who knew - unfettered corporatism[…]