Displaying items by tag: Consumer protections

Mobile service provider Lycamobile has paid a $12,600 penalty after failing to follow an ACMA direction to comply with the Telecommunications Consumer Protections Code.

Published in Telecoms & NBN

The Australian Communications Consumer Action Network says telcos do well out of the telecommunications industry, and need to step up and resolve complaints about third-party charges themselves, not send their customers off to third-party providers for resolution.

The London-based global consumer activist group, Consumers International, has called for access to fair and secure internet for all, action against scams and fraud, and better consumer protection online.

Published in Internet of Things

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