Mobile service provider Lycamobile has paid a $12,600 penalty after failing to follow an ACMA direction to comply with the Telecommunications Consumer Protections Code.
The Australian Communications Consumer Action Network says telcos do well out of the telecommunications industry, and need to step up and resolve complaints about third-party charges themselves, not send their customers off to third-party providers for resolution.
The London-based global consumer activist group, Consumers International, has called for access to fair and secure internet for all, action against scams and fraud, and better consumer protection online.
WE NEED NBN 2.0 ~ GUESS WHAT THIS WILL BE... HINT ~ FTTH....
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Surely this would make Apple a reseller and therefore exposed to all of the rules and conditions that other resellers[…]
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Could I point out with all due respect to James Perkins that NBN Co is an independent statutory organisation and,[…]