The Federal Government is overhauling consumer protections to "better reflect the way that modern telecommunication services" are delivered in Australia.
Improvements to customer loyalty schemes and broader legislative reforms are required to protect consumers using loyalty schemes, according to a report from Australia’s competition and consumer regulator, the ACCC.
Telcommunications service providers have just until the start of September to provide information on their compliance with the revised Telecommunications Consumer Protections Code (TCP Code) to the telecommunications regulator regulator, ACMA.
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