Aussie mobile phone users are estimated to have collectively been charged as much as $20 million in the last six months for third-party charges on their phones for purchases they didn’t even realise they were being stung for, according to a new report from telecoms consumer advocacy group the Australian Communications Consumer Action Network.
Australian consumer watchdog chief Rod Sims says new technology and digital disruptions pose new challenges for the ACCC, not least of all the importance of ensuring robust consumer advocacy continues to play a part in protecting consumer interests.
Consumer activist group CHOICE has come out in support of the competition watchdog, the ACCC, and its investigation into the review policies of sharing economy platforms, as part of an international initiative targeting online reviews and endorsements.
Alternative headline: Four million ignore the NBN. Woeful ARPU sees NBN Co struggling to reach profitability.
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