New Zealand’s telecommunications and competition regulator The Commerce Commission is seeking feedback on a code to protect consumers who are at particular risk of needing to contact emergency services and only have access to a home phone to make the contact.
The Federal Government is overhauling consumer protections to "better reflect the way that modern telecommunication services" are delivered in Australia.
Improvements to customer loyalty schemes and broader legislative reforms are required to protect consumers using loyalty schemes, according to a report from Australia’s competition and consumer regulator, the ACCC.
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