Displaying items by tag: Consumer protections

Four of Australia’s telcos have been warned by the telecommunications regulator ACMA for failing to join the Telecommunications Industry Ombudsman (TIO) Scheme as required, and that consumer protections are undermined if they fail to join.

Published in Telecoms & NBN

Electronics retailer Get Gizmo will offer to refund approximately 4,000 customers who were charged for unsolicited purchases before the 10 day cooling off period ended, under a court-enforceable undertaking given to the ACCC, by its sole director, Himanshu Bist.

Published in Technology Regulation

New Zealand’s telecommunications and competition regulator The Commerce Commission is seeking feedback on a code to protect consumers who are at particular risk of needing to contact emergency services and only have access to a home phone to make the contact.

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