×

Warning

JUser: :_load: Unable to load user with ID: 63
JUser: :_load: Unable to load user with ID: 66

Displaying items by tag: Consumer protection

Consumer protection aspects of telecoms legislation - such as the standard telephone service, the provision of payphones and the customer service guarantee will be tightened considerably under the proposed new telecommunications legislation and much greater control given to the minister and the ACMA.

Published in Strategy
The new consumers telecommunications body, ACCAN is proposing to expand its scope to cover broadcasting and to demand legislation requiring that the government formally respond when presented with evidence of systemic failures in the telecoms and broadcasting markets. Also on the table is a proposal that it lobby for "The abandonment or reform of self-regulation to a best practice system that better delivers consumer outcomes, and is more technology neutral."

Published in Strategy
Inconsistent and unsatisfactory consent requirements are prevalent in telecommunications laws and industry codes of conduct, despite consent being an essential part of contract formation, subscription services and the use of customer information in Australia’s communications industry.

Published in Technology Regulation

WEBINARS ONLINE & DEMAND

GUEST ARTICLES

VENDOR NEWS

Guest Opinion

Guest Interviews

Guest Reviews

Guest Research

Guest Research & Case Studies

Channel News