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Displaying items by tag: Consumer protection

Communications Alliance has set up a steering group to review the Telecommunications Consumer Protections (TCP) Code that regulates the behaviour of service providers in billing, credit management, complaint handling, customer contracts and the information contained in advertising. Significantly industry and consumer representatives will have to reach consensus if changes are to be made.

Published in Technology Regulation


Communications minister, senator Stephen Conroy, has promised to amend the Telecommunications Act to improve consumer protection.

Published in Technology Regulation
The Australian Communications and Media Authority has named Olya Booyar as general manager of the new Content, Consumer and Citizen Division, created under a restructuring announced late in 2009.

Published in Government Tech Policy

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