Rather than having to take Optus to court the ACCC has used the new consumer protection laws to hit Optus with 27 penalties totalling $178,200 for making false and misleading representations in its advertisements for its 'Max Cap' plans. Optus says it eleccted to pay the fines, without admitting guilt, rather than contest the matter in court.
Communications minister Stephen Conroy has launched a surprise -and speedy - review of the Telecommunications Industry Ombudsman Scheme, saying that the TIO latest statistics reveal complaints at an unacceptable level.
Communications minister, senator Stephen Conroy, has released a draft ministerial determination that sets limits to where a standard telephone service must be provided under the universal service obligation.
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