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Displaying items by tag: Consumer protection

Saturday, 05 March 2011 11:49

Conroy launches review of Telecomms Ombudsman

Communications minister Stephen Conroy has launched a surprise -and speedy - review of the Telecommunications Industry Ombudsman Scheme, saying that the TIO latest statistics reveal complaints at an unacceptable level.

Published in Technology Regulation

Communications minister, senator Stephen Conroy, has released a draft ministerial determination that sets limits to where a standard telephone service must be provided under the universal service obligation.

Published in Technology Regulation
Thursday, 20 January 2011 07:51

Privacy protection in telco land is a joke

Vodafone has been seriously embarrassed by the leak of customer details, but there seems little prospect of more serious consequences for the company. That needs to change.

Published in Cornered!

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