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Displaying items by tag: Consumer protection

Communications minister, senator Stephen Conroy, has released a draft ministerial determination that sets limits to where a standard telephone service must be provided under the universal service obligation.

Published in Technology Regulation
Thursday, 20 January 2011 07:51

Privacy protection in telco land is a joke

Vodafone has been seriously embarrassed by the leak of customer details, but there seems little prospect of more serious consequences for the company. That needs to change.

Published in Cornered!

The Australian Communications Consumers Action Network (ACCAN) has called for the current self-regulatory telecoms consumer protection regime to be replace with a mandatory system that would require telcos to adhere to 'high level principles'; industry body, Comms Alliance has been quick to oppose the idea.

Published in Technology Regulation

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