Displaying items by tag: Consumer Information Standard

Australia’s telecommunications regulator, the Australian Communications and Media Authority (ACMA), has taken action to enhance NBN consumer experience rules to protect Australians during the final phase of the National Broadband Network migration.

The Australian Communications and Media Authority has released two industry standards that it says will help consumers make a smooth transition to the country's national broadband network, the NBN.

The telecommunications industry has raised concerns about the likely flow-on costs to consumers from the standards which would have to be met under new rules proposed for service providers dealing with consumers migrating to the national broadband network.