Small businesses experiencing financial loss, signing up to unsuitable plans, breakdowns in communication when fixing faults, and lack of a suitable backup plan when phone and Internet services are disrupted, are amongst a raft of issues reported to the Telecommunications Industry Ombudsman(TIO) since 2016 and this year.
Residential consumers and small businesses made 32,441 complaints about phone and Internet services to the Telecommunications Industry Ombudsman (TIO) over three months between January to March this year - with a massive 70% of the complaints coming from users not having a working phone or Internet service.
Mobile network outages during the 2019-20 bushfires were overwhelmingly due to loss of power rather than fire damage, according to a new report from the telecommunications regulator ACMA.
No overseas call centre employee will be able to tell you anything unless it's in their call flow sheet.
Appreciate the article and keep them coming. The latest big update from Infinity Ward caused another ban wave and it[…]
Detailed references and citations needed for these numerous claims. (I'm asking from a neutral standpoint, as is done in Wikipedia[…]
That Disqus link is problematical. This direct YouTube link should work.https://www.youtube.com/wat... .... (well it might work, if Disqus accepts it)
Indeed, very sad to see. Political infighting may not have been the initial reason I eschewed the ACS and joined[…]