Consumer complaints to Australia’s telcos increased by 7.8 complaints per 10,000 Services- in Operation (SIOs) for three months of the July-September 2020 quarter, an increase over the previous quarter’s ratio of 7.4.
The lobby group representing the telecommunications industry has called on the government to accept recommendations made by the Parliamentary Joint Committee on Intelligence and Security and repeal two sections of a law which have allowed numerous state agencies to gain access to Australians' telecommunications metadata.
National electricity and gas industry distribution body Energy Networks Australia (ENA) and telecoms lobby group and peak industry body Communications Alliance have signed a Memorandum of Understanding (MoU) aimed at helping further improve collaboration and knowledge sharing between the two sectors to better respond to emergency situations.
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