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Sunday, 09 July 2017 22:22

Labor Comms shadow Rowland comments on Choice ISP satisfaction survey

Labor has slammed Prime Minister Malcolm Turnbull for being “all talk and no action” regarding “the year of the customer” in face of NBN complaints to the TIO and Choice’s survey results for ISP satisfaction.

Published in Telecoms & NBN

Friday, 07 July 2017 07:33

CHOICE ISP satisfaction survey finds Telstra, Dodo the worst

An Internet satisfaction survey conducted by consumer advocacy group CHOICE has found that Australians have been dogged by disconnections, drop-outs, connection issues and slow speeds over the last six months, with Telstra and Dodo the worst offenders.

Published in Home Tech

Wednesday, 15 March 2017 06:27

CHOICE calls for ban on lengthy online contracts

Amazon's 73,198-word terms and conditions for using the Kindle has many clauses that would be unfair under Australian Consumer Law, the consumer rights body CHOICE claims, adding that it would take nine hours to go through these T&Cs.

Published in Technology Regulation

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