Displaying items by tag: Call centres

A man alleged to be behind duping Americans of millions of dollars through phone scams has been arrested in Mumbai.

Published in Outsourcing

A total of 56 people in the US and India, and five call centres in India, have been charged by the US Department of Justice of defrauding Americans of millions of dollars through phone scams.

Published in Outsourcing

New Zealand’s largest telco, Spark, has been hit by a massive spike in faults on its broadband and landline services due to severe weather damage on the ageing Chorus copper line network.

Published in Telecoms & NBN

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