Displaying items by tag: Call centres

The telecommunications regulator, The Australian Communications and Media Authority, continues to clamp down on unlawful telemarketing and breaches of spam laws, with electricity, gas and Internet provider Sumo Power the latest company to be hit with a penalty for infringing the law on telemarketing.

Published in Strategy

Twenty-one members of a huge India-based fraud and money-laundering conspiracy that used phone scams to cheat Americans of millions of dollars have been sentenced to varying terms in prison. The sentencing took place in Houston on Friday.

Published in Outsourcing
Wednesday, 07 June 2017 23:10

Freshdesk rebrands as Freshworks

Cloud-based SaaS solutions provider Freshdesk has launched a new umbrella brand and renamed the company as part of a move to bring together its suite of business software.

Published in Strategy

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