Displaying items by tag: Call centres

Tuesday, 10 March 2015 05:00

Genesys goes cloud to tap mid-market

Exclusive: Genesys has brought the cloud-based Genesys Customer Experience Platform to Australia and New Zealand, allowing the company and its partners to address the needs of mid-market organisations.

Published in Cloud
Wednesday, 13 August 2014 14:41

Vodafone to build new Hobart call centre

Vodafone has made a big deal out of the fact that it has retained its call centre in Australia. The numbers keep growing as the company’s fortunes recover.

Published in Strategy

Contact centre and unified communications vendor Interactive Intelligence plans to bring its PureCloud service to Australia in January 2015.

Published in Cloud

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