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Tuesday, 10 March 2015 05:00

Genesys goes cloud to tap mid-market

Exclusive: Genesys has brought the cloud-based Genesys Customer Experience Platform to Australia and New Zealand, allowing the company and its partners to address the needs of mid-market organisations.

Published in Cloud

Wednesday, 13 August 2014 14:41

Vodafone to build new Hobart call centre

Vodafone has made a big deal out of the fact that it has retained its call centre in Australia. The numbers keep growing as the company’s fortunes recover.

Published in Strategy

Friday, 18 July 2014 09:52

Interactive Intelligence PureCloud arriving in January

Contact centre and unified communications vendor Interactive Intelligence plans to bring its PureCloud service to Australia in January 2015.

Published in Cloud

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Comments

Re: iTWire - 50% of Australians now covered by Telstra 5G in 'major rollout milestone'

Yes they were busy implementing their hackable , interceptable high latency, packet dropping crap during the lockdowns. Which is no[…]
Re: iTWire - nbn claims '5G long-range transmission world record' for fixed wireless

This was expected outcomes. Stealing the backhaul for utter exploitable hackable crap purely designed for handshaking interception and spying. Actual[…]
Re: iTWire - WiFi 6E uses 6GHz band to faster, congestion-free WiFi: Netgear first to deliver a 6E router

congestion free ? not noise free ! SCAM. More Krack exploits on the way for this snake oil. Ethernet works.
Re: iTWire - nbn claims '5G long-range transmission world record' for fixed wireless

How high are the hills?Another publicity effort from the NBN diversion team?
Re: iTWire - nbn claims '5G long-range transmission world record' for fixed wireless

I wonder how many drop-outs it gets?