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Tuesday, 10 March 2015 05:00

Genesys goes cloud to tap mid-market

Exclusive: Genesys has brought the cloud-based Genesys Customer Experience Platform to Australia and New Zealand, allowing the company and its partners to address the needs of mid-market organisations.

Published in Cloud

Wednesday, 13 August 2014 14:41

Vodafone to build new Hobart call centre

Vodafone has made a big deal out of the fact that it has retained its call centre in Australia. The numbers keep growing as the company’s fortunes recover.

Published in Strategy

Friday, 18 July 2014 09:52

Interactive Intelligence PureCloud arriving in January

Contact centre and unified communications vendor Interactive Intelligence plans to bring its PureCloud service to Australia in January 2015.

Published in Cloud

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Comments

Re: iTWire - Ex-WaPO man Krebs slams website, security firm, and opens himself to backlash

Brian's reporting lately has been biased and poor quality. He has accused companies for publishing the breaches, these entities are[…]
Re: iTWire - Rowland opts out of NBN future commentary, Fletcher ignores request

If people say things that deserve to to give rise to a kicking, they should not be surprised if that[…]
Re: iTWire - NBN satellite outage caused by extreme weather event

Yeah that solar radiation is a mongrel.Wonder how the others handle the problem?You know like cloud storage and international phone[…]
Re: iTWire - Permanently banned from Call of Duty for no reason & dealing with Activision support

did you figure out a way around it?
Re: iTWire - Permanently banned from Call of Duty for no reason & dealing with Activision support

how long were you banned? Did you just log in and see that you could play again?