The Australian Taxation Office (ATO) is the first organisation in Australia to deploy voice biometrics as a means of authenticating customers by the sound of their voice.
NEC has been awarded a seven-year, multi-million dollar contract to provide telephony solutions and services to Victoria’s Emergency Services Telecommunications Authority (ESTA).
Australian software measures the emotions and sentiment expressed by callers.
This is an unbearably good headline :-)
Great Stuff Sam - I wish this could go out to a larger audience.
5G will save us, and the NBN will have to be redone anyway.
As always, a great article Sam.
I will never forgive him.