Worldwide spending on customer relationship management software grew 15.6% to reach US$48.2 billion in 2018, according to a new research report.
Pegasystems' software is "driving our customer conversations", Commonwealth Bank head of data and decisioning strategy, retail bank, Alex Burton has told iTWire.
Traditional marketing (eg, segmentation and campaigns) wasn't working for HSBC Australia or its customers, according to head of data, analytics and decisioning Fabian Abacum, so a new approach was required.
Telstra had a badly run down copper distribution phone system.NBN has a large chunk of their network on an antiquated[…]
Just sell the whole thing to Telstra already. It can't get any worse.
I have no words to describe this development.Are they out of their minds?!In what universe would you choose to run[…]
There is a 25/5 speed tier, which used to be the default that all the ISPs were using, but then[…]
I would have thought that any secrecy agreement that Snowden signed when he was employed by the NSA and CIA[…]